STRAIGHT ANSWERS.
BEFORE YOU
START A PROJECT.
STRAIGHT ANSWERS.
BEFORE YOU
START A PROJECT.

Useful answers about website design, development, Shopify, WordPress, SEO, AEO and what it is like to work with a Philippines-based studio serving clients internationally.

Working with Design Agency PH

How the studio works, where we are based and what it is like to work with us from the Philippines or overseas.

01

What services does Design Agency PH offer?

Design Agency PH provides website design and development, Shopify development, WordPress development, eCommerce design, branding and logo design, SEO, Answer Engine Optimisation (AEO), conversion-focused website improvements, website hosting and ongoing support. We can handle an individual service or connect brand, website, launch and ongoing optimisation as one project.

02

Where is Design Agency PH based?

Design Agency PH is an independent web design and development studio based in the Philippines. We work locally and internationally, with remote project delivery structured around clear communication, design reviews, development checkpoints and documented handover.

03

Do you work with international clients?

Yes. We work remotely with businesses in the Philippines and international markets including Australia, New Zealand, the United States and the UAE. Design presentations, feedback, development reviews and project handovers can all be managed online, so location does not need to add unnecessary layers to the project.

04

Why hire a web design agency in the Philippines?

A Philippines-based web agency can give international businesses access to experienced designers and developers with a more efficient cost structure than many agencies in higher-cost markets. Cost should not be the only reason to choose an agency, though. We focus on strategy, design quality, development quality, user experience and commercial usefulness rather than competing to be the cheapest provider.

Website costs & process

Practical answers about budgets, timelines, project stages and what is needed before design and development begin.

01

How much does a professional website cost?

Website cost depends on the size of the project, required functionality, platform, eCommerce requirements, integrations, content and level of custom design involved. Most of our work is custom-scoped rather than sold as a fixed template package. After understanding the requirements, we provide a clear proposal covering scope, deliverables, timeline and project cost.

02

How long does it take to design and build a website?

A focused website project may take several weeks, while larger eCommerce or highly customised websites can take longer. The timeline depends on the number of pages, complexity of the build, integrations, content readiness and feedback process. We define the major project stages and expected timeline before development begins.

03

What is your website design process?

Our process typically moves through discovery, strategy, content hierarchy, visual direction, website design, development, quality assurance and launch. We first understand the business, audience, goals and competitive landscape before deciding how the website should look. The aim is to create a website that belongs to the brand rather than apply the same visual formula to every client.

04

What do you need from us before starting a website project?

Ideally, we need information about your business, services or products, target audience, objectives, competitors and any existing brand assets. If you already have website copy, photography, brand guidelines or a current website, we review those as part of the project. If some materials are missing, we identify what needs to be prepared before the relevant design or development stage.

Website design & development

Platform, redesign and build questions for businesses comparing Shopify, WordPress and custom website approaches.

01

Do you build custom websites or use templates?

Our preferred approach is custom website design based on the business, brand, audience and content rather than forcing every project into the same template. We still use established platforms and frameworks such as Shopify and WordPress where they are the right technical choice, but the page structure, visual system and user experience are shaped around the project.

02

Do you design and develop Shopify websites?

Yes. We design and develop custom Shopify websites for eCommerce brands. Shopify work can include storefront design, theme architecture, custom sections, product and collection templates, metafields, mobile optimisation, app integrations, subscriptions, reviews, cart experiences and ongoing conversion improvements.

03

Do you build WordPress websites?

Yes. We design and develop WordPress websites for businesses that need flexible content management, service-based websites, marketing sites or more customised functionality. The editing and content structure are planned around how the team will actually maintain the website, with performance, maintainability and responsive behaviour considered throughout the build.

04

Can you redesign an existing website?

Yes. We can redesign an existing website without automatically assuming everything needs to be rebuilt. We audit the current site first to identify what should be retained, what is creating usability or conversion problems, where the visual design is weak, and whether the existing platform is still the right technical foundation.

05

Can you migrate a website to Shopify or WordPress?

Yes. We can help migrate a website when moving platform has a clear strategic or technical benefit. A migration can include transferring products, pages, content and imagery while planning important URLs, redirects and SEO considerations so the new website does not create avoidable disruption when it launches.

SEO, AEO & website growth

How we approach search visibility, AI-assisted discovery, conversion and the work that continues after launch.

01

Is SEO included when you build a website?

Every website should begin with solid technical and structural SEO foundations. That can include semantic page structure, mobile usability, page-performance considerations, metadata, internal linking, crawlability and content hierarchy. More extensive keyword research, content strategy, ongoing SEO and authority-building can be scoped separately depending on what the business needs.

02

What is AEO?

AEO stands for Answer Engine Optimisation. It focuses on making a website's information clear, structured and useful when search engines, AI-assisted search experiences and answer systems are trying to understand a business or respond to a question. Good AEO works alongside SEO and can involve clear information architecture, authoritative content, structured data, strong entity signals and direct answers to relevant customer questions.

03

Can you help my business appear in ChatGPT, Google AI results and other AI search platforms?

We can improve the technical and content signals that make a business easier for search engines and AI systems to discover, understand and reference. This can include crawlability, structured data, consistent business information, service pages, internal linking, authoritative content, FAQs and case studies. No agency can guarantee that a particular AI platform will recommend or cite a business, but we can make the website materially clearer and easier for these systems to evaluate.

04

Can you improve an existing website's conversion rate?

Yes. Conversion-focused optimisation looks at how effectively website visitors become enquiries, bookings or customers. We review areas such as messaging, calls to action, page hierarchy, navigation, product presentation, trust signals, mobile usability and friction in key journeys. For eCommerce websites, this can extend to collection pages, product pages, cart behaviour, subscriptions, upsells and the overall purchase journey.

05

Do you provide website hosting and ongoing support?

Yes. We can provide website hosting, deployment, maintenance and ongoing support depending on the platform and project requirements. Ongoing work can include technical maintenance, content changes, performance monitoring, website improvements and continued optimisation after launch.

TELL US WHAT
YOU’RE TRYING
TO BUILD.
TELL US WHAT
YOU’RE TRYING
TO BUILD.

If your question is specific to your business, platform or scope, send us the details. We can help work out what the project actually needs before you commit to a build.

Start a conversation